BLACK FRIDAY FAQ'S
WHEN DOES YOUR BLACK FRIDAY SALE BEGIN AND END?
Our BF sale begins on November 23rd at 8 AM CST and will end on November 26th at 11:59 PM. The discount cannot be applied to previous purchases.
WHAT IS THE DISCOUNT CODE?
Use code blackfriday18 for 25% off your purchase!
CAN I USE THE DISCOUNT CODE ON ALREADY DISCOUNTED ITEMS?
Yes! Note that already discounted items are final sale.
CAN I CANCEL OR CHANGE MY ORDER?
Due to the high volume of orders we receive during our Black Friday sale we are not able to make any post-order changes. If you have any concerns please email us at firstname.lastname@example.org!
MY SIZE IS SOLD OUT, WILL YOU BE RESTOCKING?
We will not be restocking any items during our Black Friday sale.
I FORGOT TO ADD THE DISCOUNT CODE! WHAT DO I DO?
Email us at email@example.com and we can refund you for what the discount should’ve taken off of your total purchase price.
MY DISCOUNT CODE ISN'T WORKING. HELP?!
Our Black Friday sale excludes most items that were released within the last 2-3 weeks. The best way to tell if your item is on sale is if you add it to your cart and input the discount code. If it works then you're good to go and if it doesn't that means you are trying to purchase new items. You can still purchase them, the discount just won't be applied to those specific items.
CAN I COMBINE DISCOUNT CODES?
No, you will not be able to stack discount codes.
WHEN WILL BLACK FRIDAY ORDERS SHIP?
Our normal shipping window is 1-3 business days but due to the high volume of orders we receive over Black Friday weekend we anticipate orders will be shipped out within 7-10 business days.
DO YOU EXPEDITE ORDERS?
We do! Email us at firstname.lastname@example.org with the latest date the order can arrive and we can see what shipping options you have!
CAN YOU COMBINE MY ORDERS?
Due to the high volume of orders during our sale we will begin shipping immediately on Friday and will not be able to combine orders. If you make multiple purchases and they equate to $100 or more then we can refund you for any excess shipping fees but we do not guarantee that orders will arrive together.
ARE THESE ITEMS ELIGIBLE FOR A RETURN?
Purchases using the BF discount code are eligible for returns for shop credit only. Already discounted items are final sale.
DIDN'T SEE YOUR QUESTION ANSWERED?
Please email us at email@example.com and we will get back to you as quickly as we can!