Summer End Sale FAQ
WHAT IS THE DISCOUNT?
25% off the sale collection. The 25% off will automatically be taken off at checkout!
CAN I STACK DISCOUNT CODES?
No, you will not be able to stack discount codes. If you would like to redeem Club Cozy rewards please email us at email@example.com and we can refund you for your reward total.
MAKING CHANGES TO ORDERS
CAN I CANCEL OR CHANGE ITEMS IN MY ORDER?
We can make changes to an order up until our warehouse starts to process the order. Our fulfillment team will start shipping items immediately so please double check your cart before confirming your purchase because we cannot guarantee cancellations or changes. If you would like to request a cancellation please email us at firstname.lastname@example.org and include the world 'cancellation' in the subject line.
We do not do exchanges. If you need a different size than what you originally ordered please place a new order with the correct size and we will do our best to cancel the incorrect size from your original order. Note that we can only make these types of changes up until our warehouse starts to process the order.
WHAT WILL SHIPPING COST?
Shipping in the U.S. will be $3.99 per order with free US shipping on orders over $100!
Shipping outside of the U.S. will be a flat rate of $12.99 per order.
DO YOU EXPEDITE ORDERS?
Yes, at checkout you will have the option to upgrade your shipping speed.
I PLACED A FEW ORDERS. CAN YOU COMBINE MY SHIPPING FEES?
To help our fulfillment team move as quickly and as accurately as possible, we will not be combining orders - even if your previous order has not shipped.
WHAT IS YOUR RETURN POLICY DURING THE BLACK FRIDAY SALE?
Purchases using the End of Season discount code are final sale.
I PURCHASED RECENTLY. CAN I STILL GET THE DISCOUNT?
We will not be able to apply the discount retroactively to any orders placed before Friday, September 1st at AM CST!
WHERE CAN I GET SIZING HELP?
You can find our size guide here! Please remember that these are general sizing recommendations and the fit of each piece will depend on your child's unique build!
Need extra sizing help? You can email us at email@example.com and we'll do our best to direct you to the ideal size!
DIDN'T SEE YOUR QUESTION ANSWERED?
Please email us at firstname.lastname@example.org and we will get back to you as quickly as we can!